March, April, May Newsletter 2016


Volume 18

May 18, 2016

March, April, May News

Greetings and Happy Spring!  Can you believe we are almost one third into 2016!  On the business front, although the March PMI® index rose to 51.8% up from 48.2% in January, the April PMI®  fell to 50.8%, and the outlook in manufacturing remains mixed.

April’s PMI®  highlights are that new orders and production is growing, employment and inventories are contracting, and supplier deliveries are faster.

In this issue, we will cover some of the amazing resources available to the manufacturing and supply chain community.








April 27 was my final presentation from The RCG (Rutgers Business School Consulting Group).  I received a 30 page report with a few strong recommendations for growth. The RCG recommends that MF Supply expands our web site and offers ecommerce for our top products, starting yesterday.  They also projected that we will have the best ROI with email marketing rather than Social Media programs like Facebook and Twitter.

So we have begun reworking our website and you will start seeing more emails from us.  Please let us know what topics turn you on vs. what tunes you out.  Check out our newly edited  About Us section and let us know what you think.

How important is e-commerce for you and your company as a buyer and as a seller? Do you prefer to shop online or by emailing in your Purchase Orders?  And how about on the sales side?  Do your customers want to buy your products on-line?  Are your main competitors online?  All the industry experts say that industrial buyers are starting to expect their work buying experience to resemble their personal buying experience.  I am curious to know your thoughts.

Interesting note for anyone working with buyers with “Set Aside” or “Diverse” buying requirements (hint: think the government)  – the RCG hit a dead end while exploring leveraging MF Supply’s WOSB and WBE Certification as a differentiator.  Too bad – the certification process was a ton of paperwork!  If anyone out there is finding success differentiating yourself as a Small, Women, Minority, Veteran or other Disadvantaged business, I’d love to know how!

And, a big thank you to the SBA for connecting me to Rutgers and many other resources.



NJMEP Programs – Since I last wrote, I’ve attended 2 NJMEP workshops on Lean and Six Sigma.  I highly recommend connecting with your state MEP.  We also hired experts from the NJMEP to lead the MF team through their Destination Innovation program.  Funded in part by the DOD, this program is intended to help companies in the Defense Department Supply chain grow in commercial sectors as DOD spending has decreased. They gave us tools to help define our unique value proposition and spur product innovation. One idea that came up was the concept of inventory planning for our customers.  I will be reaching out to you to gauge your interest in having MF Supply help you do inventory forecasting as a value added service.

Free Employee Training – Did you know there is free training available to your employees through state funded Workforce Development programs?  During the first 2 weeks in May, we sent Dave & Andy to Excel training at Bergen Community College in Paramus, compliments of the NJ taxpayers! Thanks everyone for helping us learn and grow! Email us to create a pivot table for you (just kidding!).  For more info about available programs in NJ, email Louisa Emirzian at

Commerce and Industry Manufacturing Roundtable – On March 14, I participated in the CIANJ sponsored Manufacturing Roundtable at Triangle Manufacturing in Saddle River.  It’s a super cool facility that makes custom prosthetics and many other precision parts.  We learned that the State of NJ is developing workforce programs and making investments in the following industries: Advanced manufacturing, Logistics and Supply Chain.  Check out their Manufacturing Resource book for some great info.

Women in Manufacturing – A new chapter of WIM is being launched right here in New Jersey!  The first meeting was held at Sandvik Coromant on April 27th. If you know any women in manufacturing, please send them my way, I’d love to recruit them to join me and the growing NJ chapter.

Amazon in NJ – Amazon is opening 2 distribution centers right here in NJ and is planning to hire over 2000 people.  It’s not manufacturing, but it is logistics, which is a growth industry in NJ.  Very exciting!

What is Aerogistics? – Did you know that aerospace is growing and so are their logistic needs and supply chains? Hence, a new term: “Aerogistics” is coined.  Check out the amazing resources available through UPS that help inform on market trends and solutions in the aerospace logistics world.


Do you or your customers require a COC for your products?  Do you know if they are asking for a Certificate of Compliance or a Certificate of Conformance?  In April we attended Webinar training from the Fastener Training Institute which clarified some of the most common concepts when it comes to Certifications, Test Reports and Lot Traceability. Here are a few definitions for your enjoyment:

Certificate of Conformance – a record affirming a fastener has met the requirements of the relevant specification, contract or regulation.

Certificate of Compliance – a Certification of Conformance signed by an authorized party.

Material Test Report – a record signed by an authorized party, attesting the raw material is in accordance with specified requirements, including the actual results of required chemical analysis tests and examinations.

Lot – a batch of one part number, submitted for inspection at one time. The “lot” has been made from the same batch of raw material and parts have been produced together under the same conditions and heat treatment process.


As a member of the DPA Industrial family, MF Supply can now help you with more product categories and pass along fabulous savings on many more items including:

  • Industrial
  • Tools
  • Safety Equipment & Clothing
  • Packaging
  • Janitorial/Sanitorial

Please email me at to request a full catalog. We’re eager to see if we can help save you time and money by becoming a single source for more of your industrial needs.


So far this year I have attended informational training in the disciplines of Six Sigma, Lean Operations and Production and Inventory Management planning.  We are determining which area has the best ROI – for ourselves and our customers and are interested in your feedback.

Are the members of your team certified in any of these areas?  Have you gotten value from your continuing education and are you using it to make improvements in your company? I’d love to hear from you regarding this topic.


Robin Lieberman




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